Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
6.0/10
Guest rating
Rooms
5.0
Location
6.0
Service
5.0
Dining
5.0
Guest reviews
6.0/10
based on 5 reviews
7.8
7.8/10 based on 28 reviews
Joseph
United States of America,
March
2025
5.6/10
My stay at Hotel Dona Chela was a mixed bag. The location was fantastic, close to all the restaurants, and the staff was incredibly friendly. However, I faced some issues with the shower and housekeeping, which dampened my experience a bit.
Rooms
5.0
The Double or Twin Room was spacious, but the shower didn't work during my stay, which was really disappointing after a long day of traveling.
Service
5.0
While the staff was friendly, I found myself needing to request housekeeping services since my room wasn't cleaned automatically.
Location
5.0
The hotel is perfectly situated near all the local restaurants, making it easy to explore the area.
Dining
5.0
I didn't dine at the hotel itself but enjoyed many delicious meals at nearby restaurants, especially some succulent organic chicken.
Facilities
5.0
The hotel is undergoing renovations, which led to some noise early in the morning that was not pleasant, especially after a late night.
Chris
United States of America,
February
2025
7.2/10
I had a mixed experience at Hotel Dona Chela En Calvillo. The location was excellent and the staff was genuinely friendly. However, I faced some issues like the shower not functioning and a lack of room cleaning during my stay. Overall, it had its highs and lows.
Rooms
5.0
The room was comfortable, but I struggled with some amenities. The mini fridge wasn't working, and we had to pull it out to plug it in. Plus, the shower not working after a long day was quite disappointing.
Service
5.0
While the staff was friendly and eager to help, I had to ask for housekeeping service. It felt like the service could have been more proactive.
Location
5.0
The location was fantastic! I loved being close to all the restaurants, making it easy to explore the area.
Dining
5.0
Breakfast included some tasty slices of tropical fruits. It was a nice way to start the day.
Facilities
5.0
The hotel is currently under renovation, which I wasn't informed about. The early morning noise was less than pleasant after a late night out.
Doris
United States of America,
December
2024
6.8/10
My stay at Hotel Dona Chela En Calvillo was mixed. While the location was fantastic, close to all the restaurants, the experience was marred by some notable issues. I encountered problems with the shower not working and housekeeping not cleaning the room during my three-night stay. However, the staff were friendly and accommodating, which helped balance things out a bit. 🌟
Rooms
5.0
The Double or Twin Room was spacious, but the shower didn't work.
Service
5.0
Friendly staff, but I had to ask for housekeeping.
Location
10.0
Great location, close to all the restaurants.
Dining
Facilities
5.0
Had some issues with the mini fridge not working.
James
United States of America,
November
2024
6.2/10
I enjoyed my stay at Hotel Dona Chela, thanks to its great location. being close to all the restaurants was a major plus. The friendly staff made me feel welcomed, though there were a few hiccups during my visit. Unfortunately, the renovation work was noisy early in the morning, and I was disappointed that my room wasn't cleaned without having to request service.
Rooms
5.0
I stayed in a Double or Twin Room. but there were issues like the shower not working and the mini fridge needing to be plugged in manually. This made my experience less than perfect.
Service
5.0
The staff were friendly and accommodating. but I did have to ask for housekeeping to clean my room.
Location
5.0
The hotel's location is fantastic. everything I needed was within walking distance.
Dining
5.0
While I didn't get to experience much dining, I did enjoy the homemade pastries. they added a lovely touch to my stay.
Facilities
5.0
The hotel offers laundry and tour assistance, which can be helpful. but more communication about the ongoing renovations would have been appreciated.
Guy
United States of America,
November
2024
5.0/10
I had a decent stay at Hotel Dona Chela, with a great location and friendly staff being the standout points. However, my experience was marred by some issues, such as the shower not working properly and the room not being cleaned without me asking. The hotel was also under renovation, which I wasn't informed about, leading to some unpleasant early morning noise.
Rooms
5.0
The Double or Twin Room I stayed in had its fair share of problems. The shower didn't function well, and I had to deal with a mini fridge that wasn't plugged in, which was pretty inconvenient.
Service
5.0
The staff were really friendly and tried their best to help, which did make a difference during my stay.
Location
5.0
I loved the location since it was close to all the restaurants, making it easy to find something to eat.
Dining
5.0
I opted for pre-packaged products during my stay, which was alright but not anything special.
Facilities
5.0
While the hotel offered basic facilities like housekeeping and laundry, my room still had cleanliness issues.
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